Shipping Policy

At Royal Threads of Chikanakri, we carefully pack every order to ensure that your products reach you safely and securely.

1. Delivery Timelines

Delivery timelines depend on the delivery location and courier service.

Hyderabad:
Orders within Hyderabad are generally delivered within 2–3 working days after dispatch.

Other States in India:
Orders to other states may take approximately 10–12 working days after dispatch.

Please note that these are estimated delivery timelines and may vary depending on the destination, courier service and other circumstances.

2. Factors That May Cause Delays

Delivery may take longer than the estimated timeline due to circumstances beyond our control, including:

• Adverse weather conditions
• Heavy rainfall or natural events
• Courier or logistics delays
• Public holidays
• Festivals and peak-season order volumes
• Transportation disruptions
• Incorrect or incomplete shipping information
• Remote or difficult-to-reach delivery locations
• Other unforeseen circumstances

We appreciate your patience and understanding in such situations.

3. Order Processing

Orders are processed and packed after successful order confirmation.

The delivery timeline begins once the order has been dispatched and handed over to the courier partner.

Customers will receive the available shipping/tracking information once their order has been dispatched.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number at the time of placing the order.

Royal Threads of Chikanakri will not be responsible for delays or failed deliveries resulting from incorrect or incomplete customer-provided information.

If an order is returned to us because of an incorrect address, unavailable recipient, repeated delivery attempts or other reasons attributable to the customer, additional shipping charges may apply for re-shipping the order.

5. Delayed Deliveries

While we make every reasonable effort to ensure timely delivery, courier delays can occasionally occur.

If your order has exceeded the estimated delivery timeline, please contact us with your Order Number and we will assist you in checking the shipment status.

6. Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that the registered mobile number is reachable and that someone is available to receive the parcel.

If the parcel cannot be delivered after the courier's delivery attempts and is returned to us, re-shipping may be subject to additional shipping charges.

7. Damaged or Tampered Packages

If the package appears damaged, opened, or tampered with at the time of delivery, please take photographs/videos of the package before opening it.

We strongly recommend recording a continuous unboxing video while opening your parcel.

For damaged, defective, incorrect or missing-item claims, please contact us within 24 hours of delivery.

Please refer to our Return & Exchange Policy for complete details.

8. Contact Us

For any shipping-related questions or concerns, please contact us:

Royal Threads Of Chikanakri
Kondapur, Hyderabad – 500084, Telangana, India
Email: royalthreads.chikankari@gmail.com
WhatsApp: +91 70951 26161

Last Updated: August 2026